Q1：Do you offer discounts for large orders?

ANSWER: We surely provide discount for orders which depends on the quantities of order and we will apply good discount to large order. Please kindly contact us at info@shaoanenergy.com for a quotation.

Q2: What forms of payment do you accept?

ANSWER: TT, LC AND Paypal

Q3: Can i have a sample order?

ANSWER: Yes, sample order is welcome, MOQ 1Pcs.

Q4: Can I view the products before I purchase them?

ANSWER: We welcome you to visit our company and factory anytime, and we will discuss face to face about technical, market and any other commecial issues.

Q5: What about delivery time?

ANSWER: 7-10 working days for sample order; 15-30 working days for big order

Q6: How do you ship the goods and how long does it take to arrive?

ANSWER: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.

Q7: Is it OK to print my logo on the product?

ANSWER: Yes, we could print the logo on some products. Please inform us formally before our production and confirm the design firstly based on our sample.

Q8: Do you offer guarantee for the products?

ANSWER: Yes, we offer 5 years warranty for our lithium battery, 1 years for MPPT solar charger controller and 2 years for our home inverter